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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.eleanorpoe.com (the “Site”).
ELEANOR POE PORTRAITS (“we” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately. This Privacy Policy (the “Policy”) discloses the privacy practices for ELEANOR POE PORTRAITS and applies solely to information collected by the ELEANOR POE PORTRAITS website, including any related domains and subdomains (the “Sites”).
Internet traffic data includes but is not limited to Internet service provider information, collection of IP addresses, time zone, entry and exit pages, various operating systems and other such information about the web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”, using “log files”, “web beacons”, “tags” and “pixels”. We collect no personally identifying information through this process, and they are used to help analyze user traffic with respect to various services available through ELEANOR POE PORTRAITS to allow for a more customized and enjoyable user experience.
We use “cookies” on these Sites. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you do not have to log in a password more than once, thereby saving time and improving efficiency while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personal identifiable information on our Sites.
ELEANOR POE PORTRAITS must collect some information from you (“Identifier Information”) to allow you to use and access services, products and materials. Identifier Information is only collected by your personally provided such information to ELEANOR POE PORTRAITS via e-mail, by phone, or otherwise through ELEANOR POE PORTRAITS website pursuant to making a purchase or requesting service.
ELEANOR POE PORTRAITS may display personal testimonials from you from time to time, received via email or as otherwise received from you by ELEANOR POE PORTRAITS. By accepting the Terms of Use and Privacy Policy you give ELEANOR POE PORTRAITS specific consent to use such personal testimonial. If you would like ELEANOR POE PORTRAITS to remove your testimonial or customer review at any time, please simply contact us at [email protected], and we will promptly do so.
Your privacy is important to us. We are the sole owners of the information collected on the Sites. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. ELEANOR POE PORTRAITS will not sell, rent, swap or authorize any third party to use your email address or otherwise share this information with any other individual or business entity without your permission, except as reasonably necessary to respond to you, to fulfill your request, to provide products, materials, or services to you.
We generally use the Order information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), and to communicate with you regarding future offers and events. You can opt-out at any time.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
You may opt out of any future contacts from us or request that we discontinue sending of email and other communications at any time by contacting us at [email protected].
We take precautions to protect your information. When you submit sensitive information via the Sites, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon at the bottom of your web browser.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
During your use of our Sites, you may complete various forms in which you are required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (such as your name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to complete your orders. If we have trouble processing an order, we will use this information to contact you.
We share your Personal Information with third parties only to help us fulfill your requests/orders. For example, we use WooCommerce Service and Square, Inc. to power our online store. You can read more about how WooCommerce Service and Square, Inc. use your Personal Information here: https://automattic.com/privacy/ and https://squareup.com/ca/en/legal/general/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Please be aware that some of our business partners may use cookies or other methods of tracking and targeting use on our site (advertisers, for example). However, we have no access to or control over these cookies and this Privacy Policy does not extend to such third parties. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects Identifier Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising from:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: Digital Advertising Alliance Opt-out.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 16.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you have any questions about this Privacy Policy, or if you would like to make a complaint you may contact us by email at:
[email protected]
or by mail, at:
Eleanor Poe Portraits
131 – 4936 Yonge Street,
Toronto ON M2N 6S3